Search results for "Within this framework"

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El management de las conductas socioemocionales. Una aproximación teórica y empírica desde el caso de los agentes de "contact centers"

2020

How is a specific type of emotion-related work conducts formed today? What principles guide these conducts and what effects do they have on those who work? The study of Contact Center agents allows us to understand how a set of personal qualities such as patience and good treatment of others, certain desires and personal impulses or even intimate sensations such as anguish or individual expectations have become managerialized emotions that end up modifying the inner attitudes of these agents. Within this framework, we propose a theoretical approach that integrates the work of Weber, Foucault and Elias, which invites us to reflect on a socio-emotional manner of leading one?s life (Lebensfu?h…

Ericemotional managementcertain desires and personal impulses or even intimate sensations such as anguish or individual expectations have become managerialized emotions that end up modifying the inner attitudes of these agents. Within this frameworkFoucault and EliasCompetencias SocioemocionalesSubjetividad.:SOCIOLOGÍA [UNESCO]Conducción de Vida (lebensfu?hrung)Osvaldo Javier How is a specific type of emotion-related work conducts formed today? What principles guide these conducts and what effects do they have on those who work? The study of Contact Center agents allows us to understand how a set of personal qualities such as patience and good treatment of othersContact Centers-agentesLópez Ruizwhich invites us to reflect on a socio-emotional manner of leading one?s life (Lebensfu?hrung) that is emblematic of our timeon how a dominant managerial rhetoric is experienced as true and on what the possibilities of other subjectivities are Management Emocionalmanner of leading one?s life (Lebensfu?hrung)UNESCO::SOCIOLOGÍAsubjectivity 33 471137-7038 8537 Arxius de sociologia 562372 2020 42 7674030 El management de las conductas socioemocionales. Una aproximación teórica y empírica desde el caso de los agentes de "contact centers" Moenchwe propose a theoretical approach that integrates the work of Webercontact center-agentssocioemotional competences
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La cultura ci salverà? Processi di touristification a base culturale nel centro storico di Palermo

2023

Negli ultimi tre decenni la cultura ha avuto un ruolo chiave nella costruzione delle politiche urbane, divenendo uno strumento decisivo nella definizione delle strategie di sviluppo economico e nell’accesso alla competizione globale che caratterizzano l’attuale regime di neoliberismo urbano (Miles e Paddison 2005). Anche nel sud Europa la cosiddetta rigenerazione a base culturale ha rappresentato e continua ancora oggi a rappresentare una vera e propria ortodossia urbana, che trova nel turismo tanto una ragione di esistenza quanto un campo di attuazione. In particolare, negli ultimi anni i centri storici di molte città sudeuropee sono stati oggetto di trasformazioni profonde in cui pratiche…

Within this framework Palermo and its historic center are no exception. The epicenter of these processes is represented here by the Kalsa district which since the early 2000s has been placed at the center of a precise strategy of culturally-based renewal called to drive the city's tourist renaissance (Vinci 2008). The culmination of this path came in 2018 when Palermo was named the Italian capital of culture and chosen as the venue for Manifesta one of the most prestigious traveling biennales of contemporary art. However the exponential increase in tourist arrivals in the last three years came to a halt with the outbreak of the pandemic which showed with unprecedented evidence the contradictions of the development strategies pursued in the historic center and the marks they leave on the territories. While this sudden interruption seems to offer an opportunity to radically rethink urban and cultural policies and find new curbs to the conditions of overtourism in which the historic centers of South European cities and beyond find themselves it could also prove to be an accelerator of the dynamics of commodification of these spaces representing the revival of tourism an easy escape route in times of crisis. The objective of this contribution is to critically explore the urban and social transformations that have crossed the Kalsa district of Palermo from the 2000s to the present using qualitative and quantitative techniques (analysis of statistical data in-depth interviews critical discourse analysis ...) with particular reference to the role that culture has played in these processes. While it is impossible to prefigure post-pandemic scenarios we will examine documents and discourses that trace possible development directions for South European cities and their historic centers.Settore ICAR/21 - UrbanisticaSettore M-GGR/01 - Geografia
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El cuerpo materno en la red: entre el orden de lo ?deseable? y el de lo real

2019

El estilo de vida fitness se realiza en, y a través de, un entramado subjetivo y de poder en el que circulan y se ensamblan dispositivos empresariales, terapéuticos, sanitarios y de espectacularización de los cuerpos, tendientes a inscribir la vida de la población en las tramas conflictivas de un capitalismo heterosexista, neoliberal e informacional. En dicho marco, la temporalidad, metamorfosis y plasticidad del cuerpo materno irrumpe como problema y objeto de intervención de tecnologías diversas orientadas a ajustar su tamaño, forma y devenir a los parámetros de la vida activa y saludable. En escenarios digitales, dicha tensión se materializa, por un lado, a través de dispositivos visuale…

fitmomsanitaryproductivitythis tension is performedmaternidadesentre el orden de lo ?deseable? y el de lo real Landa [1137-7038 8537 Arxius de sociologia 558787 2019 41 7605686 El cuerpo materno en la red]tending to inscribe the life of the population in the conflictive plots of a heterosexistdispositive 135 156focusing mainly on the differences between a body that is presented as a fictional adaptation to the order of the ?desirable? and another that intends to make visible the constitutive vulnerability of the maternal process. The analysis shows how the management and exhibition of the maternal body in the net is marked by the imperatives of healthNúria The fitness lifestyle is carried out in and through a subjective and power framework in which businessMaría Inésembodied hyperbolically in the figure of the fit mom. And on the other handdispositivoUNESCO::SOCIOLOGÍAmaternidadmothers who question the hegemonic ?desirable? maternal figures in the digital scenario through exhibition of the realness of ther bodies and images of and ?self-acceptance?. The paper explores images and narratives in these two positions1137-7038 8537 Arxius de sociologia 558787 2019 41 7605686 El cuerpo materno en la red: entre el orden de lo ?deseable? y el de lo real Landa//purl.org/becyt/ford/5 [https]cuerpos realeshealth:SOCIOLOGÍA [UNESCO]bodymaternityand body spectacularization dispositifs circulate and are assembledas well as those of authenticity and extimacy cuerpofitnessCalafell Salatherapeuticand plasticity of the mother?s body arises as a problem and the object of the intervention of diverse technologies aimed at adjusting its size and shape to the parameters of an active and healthy life. In digital scenariossaludthrough visual and discursive dispositifs that promote the ideal of fitnessneoliberal and informational capitalism. Within this frameworkredes socialesthe temporalityand performance//purl.org/becyt/ford/5.8 [https]mutationon the one hand
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